Burn How Covid Guidance Update 19 July 2021

Dear Guest

All of us at Burn How would like to thank you for your support over the past year. Michael, Linda, Matthew and the whole team have been delighted to welcome our guests, old and new, back home to Burn How, and we can’t wait to see more of you soon.

On Monday 19 July the UK Government is relaxing restrictions around Covid. It is a challenging time, and we have a duty of care to protect our guests and our team.

We kindly request that you continue to wear masks if you can, observe hand hygiene and use the gels that we provide around the building. We also recommend that you maintain social distancing in the communal areas of the hotel, particularly in our bar, lounge and restaurant.

We pride ourselves in ensuring that Burn How is a welcoming home-from-home for all our guests, including those who may have higher vulnerability, and therefore want to make sure your stay is as safe as it can be, for everyone. If you have had any symptoms, or have been in contact with someone with Covid, please do give us a call before you come and stay.

You will notice some differences during your stay. Our team will continue to wear face masks when we are looking after you and when housekeeping. We will also be maintaining our booking system for breakfast and dinner as we are still limiting the number of guests seated in the restaurant at any one time. We advise that you book early to secure your preferred time. As ever we will be maintaining our high standards of cleanliness throughout the hotel.

Ensuring that our guests enjoy a relaxing, enjoyable and safe stay is at the heart of what we do at Burn How. Please do let us know if we can make your stay better, and if you have any feedback or questions.

Together, we can all have a great and safer summer.

With best wishes,

Michael, Linda, Matthew and the team.

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